GLO HYPER PRO – Frequently Asked Questions
What is GLO Hyper Pro and how is it different from GLO Hyper+?
GLO Hyper Pro is the latest heated tobacco device from GLO. It features a digital display, adjustable heating intensity, and USB-C charging. Compared to Hyper+, it offers more control and better session feedback.
Which sticks are compatible with GLO Hyper Pro?
GLO Hyper Pro works with Neo Demi Slim and Kent sticks. Do not use TEREA, Fiit, or HEETS — they are made for different devices and won’t fit properly.
How many sessions can I use before charging GLO Hyper Pro?
A full charge provides around 20 sessions. The battery charges in about 90 minutes using a standard USB-C cable.
What do the screen icons and symbols mean?
The display shows battery status, heating level (Standard or Boost), and remaining session time. A blinking icon usually means the device is heating up or needs attention.
How do I switch between Boost and Standard mode on GLO Hyper Pro?
Press and hold the power button until the screen shows the mode selection. Use a short press to switch between modes, then confirm by holding again.
Do I need to clean GLO Hyper Pro?
Yes, cleaning is recommended every 5–7 uses. Use the included brush to clean the heating chamber and remove tobacco residue for consistent performance.
Can I travel with GLO Hyper Pro on a plane?
Yes, it can be carried in hand luggage. Like any lithium-powered device, it should not be placed in checked baggage. Always check airline policies.
Is GLO Hyper Pro beginner-friendly?
Yes. It has a simple one-button interface and clear screen icons. Boost mode provides a stronger session, while Standard is ideal for newcomers.
Is GLO Hyper Pro waterproof or resistant to damage?
No. The device is not waterproof. Avoid contact with liquids, high humidity, or extreme temperatures to prevent malfunction.
Where can I buy GLO Hyper Pro with international shipping?
You can order GLO Hyper Pro directly from Narnay.com, with worldwide delivery and access to a full range of compatible sticks.