FAQ's

Heated Tobacco FAQs – Devices, Sticks, Delivery & Support

Your global guide to heated tobacco products. From IQOS ILUMA to Glo Hyper, and from TEREA to Isenzia – find answers to top questions about devices, sticks, and worldwide shipping.

General Information About IQOS ILUMA Devices

IQOS ILUMA is a latest-generation heated tobacco device from Philip Morris International. It is a smoke-free alternative to smoking that heats real tobacco instead of burning it. The ILUMA uses an innovative Smartcore induction system and special tobacco sticks called TEREA & DELIA to produce a tobacco vapor (aerosol) without fire, ash, or smoke. This device is designed for adult smokers looking for a cleaner, odor-reduced tobacco experience while still enjoying real tobacco.

IQOS ILUMA works by using a Smartcore induction heating technology instead of a traditional heating blade. Each TEREA stick has a metal core; when inserted into the ILUMA device, the device creates an electromagnetic field that heats the tobacco from within via induction. The tobacco is heated to around 350°C (662°F) – hot enough to release a flavorful nicotine-containing aerosol, but without burning the tobacco. In simple terms, ILUMA heats the tobacco internally and evenly, producing a vapor that delivers taste and nicotine similar to smoking but with no combustion.

 IQOS ILUMA introduced several key improvements over older IQOS devices. Firstly, ILUMA uses induction heating and TEREA sticks, so it has no blade inside – this means no blade breakages and no need to clean out tobacco residue after use (a big upgrade from IQOS 3 DUO). Secondly, ILUMA’s smart induction system can automatically start heating when you insert a TEREA stick, making it more convenient. Additionally, IQOS ILUMA and ILUMA Prime have improved battery efficiency and a more consistent heating performance for a smoother draw. It’s important to note that ILUMA is only compatible with TEREA & DELIA sticks, unlike older models which used HEETS – this new system delivers a cleaner experience but you cannot mix the stick types between ILUMA and earlier devices.

No, IQOS ILUMA does not produce smoke because nothing is burning. Instead, it heats tobacco to create an aerosol (often called vapor) which has a significantly reduced smell compared to cigarette smoke. There is still a tobacco scent, but it is much less noticeable and dissipates faster than traditional smoke. You won’t get ash or the strong lingering odor on your clothes or in the room that cigarettes cause. Overall, ILUMA provides a smoke-free experience with minimal odor, making it more discreet for indoor use (where allowed by law).

IQOS ILUMA is potentially less harmful than smoking traditional cigarettes, mainly because it eliminates combustion (burning). By heating tobacco without burning, ILUMA significantly reduces the levels of many toxic chemicals that would normally be found in cigarette smoke. Scientific studies (including those reviewed by some health agencies) have found lower levels of harmful substances in the aerosol compared to cigarette smoke. However, IQOS ILUMA is not risk-free – it still delivers nicotine and other chemicals, so health authorities warn that it is not as safe as quitting tobacco entirely. In summary, switching completely from cigarettes to IQOS ILUMA likely reduces your exposure to harmful compounds, but you should remember that any tobacco or nicotine use carries some health risk.

IQOS ILUMA is not a smoking cessation device and is not marketed as a tool to quit smoking. It is designed as an alternative for adult smokers who would otherwise continue to smoke cigarettes. While some people do switch completely from cigarettes to IQOS ILUMA, it still provides nicotine, so you are continuing your nicotine habit. There is no evidence that heated tobacco products like ILUMA help in quitting smoking – if your goal is to quit nicotine and tobacco entirely, you should seek out proven cessation methods. In short, ILUMA can replace cigarettes for those who switch, but it isn’t meant to wean you off nicotine or cure addiction.

Usage and Maintenance

No, one big advantage of IQOS ILUMA is that it requires virtually no cleaning. Unlike older IQOS devices (which had a blade that would get soiled with tobacco), ILUMA uses sealed TEREA sticks that leave no tobacco residue in the device. There’s no blade to scrape or clean, because the tobacco is heated internally and stays inside the TEREA stick’s enclosure. After a session, you simply remove the used stick – nothing is left behind in the holder. At most, you may occasionally wipe the device’s mouthpiece or cap for hygiene, but routine internal cleaning is not needed with ILUMA.

Using IQOS ILUMA is simple. Here are the basic steps:

  1. Charge the device: Before first use, make sure your ILUMA device (and its charger, if using ILUMA or ILUMA Prime) is fully charged.

  2. Insert a TEREA stick: Take a TEREA tobacco stick and insert it gently into the ILUMA holder until it stops. (ILUMA devices automatically detect the stick; in some models you might need to press the button to start heating.)

  3. Start heating: IQOS ILUMA will heat the stick (it may vibrate or the light will change when ready). It takes only a few seconds to reach the optimal temperature.

  4. Inhale the aerosol: Once heated, puff on the TEREA stick as you would a cigarette – you’ll get a warm tobacco vapor. An ILUMA session lasts about 6 minutes or around 14 puffs. The device may give a warning vibration/light when the session is nearly over.

  5. Remove the used stick: After it automatically turns off (or the light goes out), pull the cap and remove the used TEREA stick. Dispose of the stick properly (it will be warm, but not burning). There’s no ash. Now your ILUMA is ready for the next session or needs recharging after use.

Using ILUMA is intuitive – essentially charge, insert stick, activate, and enjoy, then dispose of the stick. Always remember to use only TEREA & DELIA sticks with ILUMA for it to function correctly.

The battery performance of IQOS ILUMA is on par with or better than previous IQOS models. For the multi-piece ILUMA (with a separate holder and charger, like ILUMA and ILUMA Prime), the holder can typically be used for 2 consecutive sessions on one charge before it needs to go back in the charger. The pocket charger itself, when fully charged, provides roughly 20 uses (sticks) before you need to recharge the charger – this is similar to getting through about a pack of sticks. For the single-unit ILUMA One, a full charge can last around 20 sessions (sticks) since it has an all-in-one battery. In terms of charging time, fully charging an ILUMA device from empty usually takes about 90 minutes to 2 hours depending on the model. The ILUMA One charges in roughly 90 minutes, while the ILUMA/Prime charger might take closer to 2 hours to reach 100%. In everyday terms, once charged, your ILUMA should comfortably last a day of typical use (about one pack’s worth of sessions) before needing a recharge.

Each TEREA stick in IQOS ILUMA is designed to give you a experience comparable to a cigarette. In practice, a TEREA stick lasts about 14 puffs or around 6 minutes of use, whichever comes first. The device’s software limits the session to ensure consistent taste and to prevent the stick from being overused. You’ll typically find the number of puffs sufficient to mimic smoking a standard cigarette. IQOS ILUMA may vibrate or blink to signal when you have two puffs or 30 seconds remaining, so you know the session is almost over. After that, the stick is finished and should be removed. So expect roughly ~14 inhalations per TEREA stick, giving you a similar duration to smoking a cigarette.

IQOS ILUMA Model Variants

IQOS ILUMA Prime is a premium version of the ILUMA device. It features the same core induction heating technology and uses the same TEREA & DELIA sticks as the regular ILUMA, but the Prime model has a more luxurious design and materials. The ILUMA Prime has a refined look – for example, it comes with a high-quality aluminum body and a flap door that can have different finishes (like leather or metallic wraps), giving it a stylish appearance. Functionally, ILUMA Prime works just like the standard ILUMA (same battery performance, heating mechanism, and no need to clean), but it is positioned as the high-end option for those who value design and premium feel. In short, ILUMA Prime = IQOS ILUMA’s technology with an upscale, stylish design upgrade.

IQOS ILUMA One (sometimes referred to as ILUMA i in some regions) is the compact, all-in-one model of the ILUMA series. Unlike the standard ILUMA which has a separate holder and charging case, ILUMA One combines the holder and battery in one unit – similar in concept to the older IQOS 3 Multi. This makes it a single device that you can carry easily without a separate charger case. The ILUMA One uses the same induction technology and TEREA sticks, but it is designed for convenience and portability. On a full charge, ILUMA One can be used for up to ~20 sticks before needing to recharge, allowing multiple back-to-back sessions. It’s slightly larger than the ILUMA holder, since it contains the battery, but very pocket-friendly. In summary, IQOS ILUMA One (ILUMA i) is the affordable, pocket-sized ILUMA device that offers ILUMA’s benefits in one integrated gadget, ideal for on-the-go use.

All IQOS ILUMA models share the same core heating technology (induction heating with TEREA sticks) and deliver a similar tobacco experience, but they differ in design and usage style:

  • IQOS ILUMA (Standard): The regular model consisting of a holder and a pocket charger. It has a clean, modern design with a sliding or magnetic cap. Offers around 20 sessions per charge of the pocket charger. It’s the baseline ILUMA device with all the core features (no cleaning, induction heating).

  • IQOS ILUMA Prime: A premium version of the ILUMA that also has a separate holder and charger, but with an upscale design. It features premium materials and a wrap-around door. Functionally it’s the same as standard ILUMA (same battery and performance), but it’s heavier and more stylish. It’s for users who want a luxury feel.

  • IQOS ILUMA One: A compact all-in-one device (no separate charger case needed). It integrates the holder and battery in one piece. It can handle ~20 uses on a full charge. Design-wise, it’s simpler and more portable, though it may have a slightly lower battery capacity than using the separate charger approach. It’s the most affordable and travel-friendly ILUMA.

In short, ILUMA Prime = premium design, ILUMA (standard) = regular two-piece device, and ILUMA One = on-the-go one-piece device. All three use TEREA & DELIA sticks and give the same smoke-free heated tobacco experience, so choosing one depends on your style preference and portability needs.

Features of IQOS ILUMA i / i PRIME

IQOS ILUMA i is a new generation heated tobacco device that offers a smoke-free alternative to cigarettes. It uses IQOS’s SMARTCORE induction heating to warm TEREA tobacco sticks from the inside without burning, so there’s no smoke, ash, or cleaning needed. What sets ILUMA i apart is its built-in touch screen and advanced features like Pause Mode and flexible usage settings, making it more personalized and innovative compared to previous IQOS devices.

Pause Mode is a feature on IQOS ILUMA i that lets you temporarily stop a heating session and resume it within up to 8 minutes. By swiping the device’s touch screen, you can pause your tobacco stick mid-use without wasting it. This means you have the flexibility to take a short break and then continue your smoke-free experience exactly where you left off.

Yes. IQOS ILUMA i Prime is designed to work with the same TEREA Smartcore tobacco sticks used in other ILUMA devices. You don’t need any special new sticks – regular TEREA heated tobacco sticks are fully compatible. Note that ILUMA series devices only work with TEREA (Smartcore) sticks and cannot use older IQOS HEETS or other non-inductive sticks.

When comparing IQOS ILUMA i vs. IQOS ILUMA Prime, both use the same bladeless heated tobacco technology, but the ILUMA i adds notable upgrades. The new ILUMA i features a small touch display, Pause Mode, and up to 3 consecutive uses (versus 2 in the older ILUMA Prime). It still delivers the same smoke-free experience, just with more tech and flexibility. If you value advanced features, ILUMA i is arguably better, while ILUMA Prime mainly offered a premium design finish.

Yes. IQOS ILUMA i (and the ILUMA i Prime) feature a small built-in touchscreen on the device’s holder. This screen shows useful info like how many uses are left, battery level, and indicators for features such as Pause Mode or FlexPuff. You can swipe on the screen to control functions (like pausing a session). It’s the first IQOS to include an interactive display, adding extra convenience to your experience.

IQOS ILUMA i offers similar battery endurance to earlier IQOS devices. On a full charge of its pocket charger, you can typically get around 20 sessions (uses of TEREA sticks) before needing to recharge. The holder’s battery supports two consecutive uses in normal mode (up to three in a performance mode setting). In everyday terms, a fully charged ILUMA i should last roughly a day of regular use for most users.

You can purchase IQOS ILUMA i or ILUMA i Prime online from retailers that offer worldwide shipping. For example, Narnay.com provides international delivery for these devices, serving customers in the US, UK, Europe, Canada, and more. Always buy from a trusted source to ensure you get genuine IQOS products, and check your local regulations on importing heated tobacco devices before ordering.

No. IQOS ILUMA i doesn’t require the frequent cleaning that older heated tobacco devices did. Its bladeless induction system heats sealed TEREA sticks without leaving tobacco residue in the device. That means no burnt tobacco, no ash, and virtually no buildup inside the holder. The result is a cleaner experience with minimal maintenance – at most, you might just wipe the device’s mouthpiece occasionally.

No. IQOS ILUMA i devices are only compatible with the new TEREA (Smartcore) tobacco sticks and will not work with older HEETS or other stick brands. ILUMA i relies on induction heating, which requires the metal-lined TEREA sticks designed for that system. If you insert a HEETS (blade-type) stick, the ILUMA i won’t activate. You should always use TEREA Smartcore sticks with the ILUMA i for it to work properly.

FlexPuff is a new smart feature in IQOS ILUMA i devices that can give you a few extra puffs from each TEREA tobacco stick. The device analyzes your puffing pattern – if you take shorter or lighter draws, it automatically adjusts to allow up to 4 additional puffs in that session (beyond the usual limit). In short, FlexPuff extends your session slightly based on your personal puffing style, with no manual settings needed.

Buying and Shipping

We ship to almost every country worldwide — including the EU, UK, USA, Canada, Asia, and more.
Within the European Union, we deliver via DPD, usually within 3–7 business days.
For the rest of the world, we use FedEx or DHL — with two options:
• Standard delivery: 3–6 business days
• Express delivery: 1–3 business days
All orders come with tracking, discreet packaging, and worldwide support.

You can purchase IQOS ILUMA devices and TEREA sticks directly from Narnay.com, where we specialize in worldwide delivery of genuine heated tobacco products — even to regions where they are not officially available.

We ship daily across Europe, the UK, and North America, including destinations like Germany, the Netherlands, France, Spain, the UK, and others. Our international customers value us not just for availability, but for access to limited-edition IQOS ILUMA models and rare TEREA stick flavors that are often hard to find elsewhere.

As for the United States, IQOS ILUMA and TEREA are not officially sold in stores due to ongoing regulatory limitations. However, thousands of our American customers order IQOS ILUMA products through Narnay.com every month. We offer discreet packaging, fast delivery with tracking, and a customer support team ready to assist in English, Russian, and Latvian.

Unlike local shops or resellers, we ensure authenticity, fresh stock, and full access to both standard and exclusive items — no matter where you are.
So, if you’ve been wondering where to buy IQOS ILUMA and TEREA sticks:
Narnay.com delivers directly to your door, worldwide.

The price of IQOS ILUMA at Narnay.com depends on the model you choose — we offer ILUMA ONE, ILUMA (standard), and ILUMA PRIME, as well as limited-edition versions and rare collaborations.

Prices generally range between €69 to €189, depending on the edition and availability. All devices are brand-new, factory-sealed, and come with original packaging and manuals in multiple languages.

We also carry a wide range of TEREA sticks, typically priced between €5 and €7 per pack (20 sticks). The exact price may vary depending on the flavor, origin, and whether it’s a special edition. Our catalog includes hard-to-find blends and flavors not officially sold in many markets, which makes us a preferred source for IQOS users worldwide.

In addition, Narnay.com regularly offers:

  • Bundle deals (device + sticks),

  • Discounts for loyal customers,

  • And shipping options across Europe and internationally, with tracking.

So whether you’re looking for a premium device, an affordable starter model, or rare TEREA variants —
You’ll find it at Narnay.com with competitive pricing and fast delivery.

Comparison with Other Devices

NEO sticks are heated tobacco sticks produced by British American Tobacco for use in their glo devices (glo is a brand of heated tobacco competitor to IQOS). In concept, NEO sticks are similar to IQOS’s HEETS or TEREA in that they contain compressed tobacco and are designed to be heated (not burned) by an electronic device. However, NEO sticks are made specifically for glo’s heating system – glo heats the sticks from the outside using a heating element, and the sticks have a slightly different design and size compared to IQOS sticks. NEO sticks come in a variety of flavors (often branded with names like Yellow, Green, Purple, etc., indicating different tobaccos or menthol blends) for glo users. They are not compatible with IQOS devices, and likewise IQOS sticks aren’t compatible with glo. Essentially, if you hear about NEO, think “glo device tobacco sticks”. They are part of a separate heated tobacco product line parallel to IQOS’s TEREA/HEETS. So, NEO = tobacco sticks for glo heated tobacco gadgets, offering a smoke-free tobacco experience similar in idea to IQOS, but under a different brand.

No, you cannot interchange NEO and TEREA sticks between glo and IQOS ILUMA. Each brand’s sticks are designed specifically for their own device’s heating mechanism and size. IQOS ILUMA’s TEREA sticks have that metal core for induction heating and are sized for ILUMA’s chamber, whereas glo’s NEO sticks are made for glo’s cylindrical heating chamber and heating element. If you try to put a NEO stick in an ILUMA, it won’t heat properly (ILUMA needs the metal in TEREA to work) and likely won’t even fit correctly. Similarly, a TEREA stick in a glo device can’t be heated because glo doesn’t have the induction system needed, and the stick might not fit or could be damaged. Using the wrong sticks could also potentially damage the device because they weren’t intended for that system. In short, stick to each system’s own sticks: use TEREA in ILUMA devices, and NEO in glo devices. They are not cross-compatible at all.

IQOS ILUMA and glo are both heat-not-burn products from different companies (IQOS ILUMA from PMI and glo from BAT), and while they serve a similar purpose (heating tobacco instead of burning it), there are several differences:

  • Heating Technology: IQOS ILUMA uses an induction heating system with a metal element inside the TEREA stick (no blade). Glo uses a direct heating element that wraps around or touches the outside of the NEO stick. ILUMA heats from within the tobacco via induction; glo heats the stick’s exterior to warm the tobacco.

  • Device Format: ILUMA (standard and Prime) is a two-piece system (holder + charger) and ILUMA One is an all-in-one. Glo devices are typically an all-in-one unit (similar to ILUMA One in concept) – you insert a NEO stick into the glo device and the device itself has the battery integrated (no separate charger case for most glo models).

  • Sticks and Compatibility: ILUMA uses TEREA sticks (fully sealed, with metal core) and glo uses NEO sticks (open-ended sticks). They are not interchangeable. NEO sticks are slightly different in size and design, and glo’s mechanism doesn’t require a closed stick like ILUMA’s.

  • Cleaning & Maintenance: ILUMA devices do not require cleaning because TEREA sticks prevent residue. Glo devices, on the other hand, heat the tobacco directly and may get some tobacco residue in the chamber, so periodic cleaning of the glo device’s chamber is usually needed (though less than older IQOS, it’s still recommended to clean glo).

  • User Experience: Both provide a smoke-free tobacco experience, but some users report differences in draw and flavor. ILUMA’s draw might feel closer to a cigarette drag (slightly tighter draw, intense flavor) while glo’s might be a bit different due to its heating style. Also, ILUMA sessions auto-end after a set time/puffs; glo also has a fixed session length (often around 4 minutes or so, depending on the mode). ILUMA tends to produce no external charring since the tobacco stays in the stick, glo’s stick might look toasted on the outside after use.

  • Design & Aesthetics: This is subjective, but ILUMA Prime, for instance, is very premium-looking. Glo devices come in various designs too (like glo Hyper etc.), often simpler with one device unit.

  • Availability: Depending on region, one brand might be more available than the other. (For example, glo is not in the US either, but is in some European and Asian markets; IQOS ILUMA is in many of those too.)

In summary, IQOS ILUMA vs glo: both heat tobacco, but ILUMA uses a cutting-edge induction and sealed sticks approach (no mess, no blade), whereas glo uses a more traditional heating element with different sticks. The choice between them may come down to personal preference in flavor, device style, and which brand’s ecosystem (sticks, flavors) you favor. Both aim to reduce the smoke, ash, and odor of smoking by heating tobacco rather than burning it, just accomplished with different tech.

Delia sticks are specially designed tobacco sticks for IQOS ILUMA devices. They use SMARTCORE INDUCTION SYSTEM™ technology and are not compatible with earlier IQOS models. Delia offers a variety of rich, smooth, and mentholated flavors, providing a new experience for adult users of heated tobacco products

Sticks and Compatibility

TEREA sticks are the specially designed tobacco sticks made for use with IQOS ILUMA devices. They contain real processed tobacco (similar to a cigarette’s tobacco, but in a compact stick form) and have a metal heating element inside. Unlike the earlier IQOS sticks (called HEETS or HeatSticks) that were used in devices with a blade, TEREA sticks are fully sealed at the end with a foil – this means the tobacco is enclosed and doesn’t leave residue in the device. When you insert a TEREA into ILUMA, the device’s induction system heats that metal core inside the stick, which in turn heats the tobacco around it to release nicotine vapor. TEREA sticks come in packs of 20 like regular cigarettes, and they’re sold in a variety of flavors and strengths (such as classic tobacco blends, menthol, and aromatic variants). In summary, TEREA are the next-generation heat sticks for ILUMA, offering a cleaner experience (no tobacco bits left behind) and optimized for the induction heating method.

IQOS ILUMA’s TEREA sticks come in a range of flavor varieties to suit different preferences, much like the earlier HEETS. The exact flavors can vary by country, but generally you will find classic tobacco flavors and mentholated flavors, along with some aromatic blends. For example, there are rich tobacco variants (often comparable to Marlboro or robust flavor), balanced or smoother tobacco blends (milder taste), and cooling menthol or mint options (some markets have names like TEREA Emerald Menthol or TEREA Black Menthol for strong menthol). Additionally, there may be flavors with aromatic notes – like citrus or herbal touch – under specific names (similar to how HEETS had variants like Amber, Yellow, Turquoise, etc., TEREA might have their own names). In summary, you can typically choose from a variety of TEREA stick flavors: regular (original) tobacco, smooth/light tobacco, menthol/mint in varying intensities, and sometimes specialty or flavored editions. Availability will depend on your region, but IQOS ensures ILUMA users have a broad selection of taste profiles, whether you prefer robust tobacco or fresh menthol.

No – HEETS (or other older IQOS sticks) are not compatible with IQOS ILUMA. The ILUMA devices are designed exclusively for TEREA sticks. If you try to insert a HEETS stick into an ILUMA, it either won’t fit properly or it will not heat because ILUMA has no heating blade to warm the HEETS. HEETS sticks were made for earlier IQOS models that use a blade to pierce and heat the tobacco from the inside. In contrast, ILUMA’s induction system requires the metallic element found only in TEREA sticks. So, you cannot use HEETS, Fiit, or Marlboro HeatSticks in the ILUMA – it simply will not function with those. For ILUMA, always purchase TEREA sticks. (On the plus side, this design means ILUMA won’t get dirty, but it does mean you need the correct sticks.) In summary, use only TEREA & DELIA with ILUMA – HEETS won’t work in this device.

No, TEREA sticks cannot be used in older IQOS models that were designed for HEETS. TEREA are made specifically for ILUMA’s blade-free, induction system. If you insert a TEREA into an older IQOS 3 DUO or 2.4 Plus, you would not be able to properly use it. Firstly, older devices have a heating blade that is meant to pierce tobacco – but TEREA sticks have a sealed foil end that you can’t (and shouldn’t) pierce, and forcing it could damage the blade. Secondly, even if inserted, the older device’s blade heats differently (contact heat) and won’t effectively heat the TEREA’s contents because TEREA was formulated for induction heating. Also, TEREA sticks might be slightly different in size to prevent cross-usage. In short, TEREA sticks only work with IQOS ILUMA line devices, and for any older IQOS device you must stick to HEETS or the appropriate original sticks. Mixing them is not possible.

Other Heated Tobacco Devices & Compatible Sticks

glo is a heated tobacco device that works by heating tobacco sticks (called NEO sticks) instead of burning them. It uses induction heating to warm the tobacco to release a nicotine-containing vapor without combustion. This means users get a smoke-free alternative to cigarettes with no ash or flame. The device is battery-powered and can typically handle around 20 uses per charge before needing to be recharged.

lil SOLID EZ is an all-in-one heated tobacco device designed for use with Fiit tobacco sticks. It heats the stick from within (without burning it), producing a flavorful nicotine vapor as a smoke-free alternative to smoking. The device is easy to use, allowing up to three consecutive uses in a row. Its battery life is strong too – roughly up to 25 stick sessions per full charge before needing a recharge.

Pulze is a heated tobacco device that works by gently heating specialized sticks to release nicotine vapor. It uses its own sticks (called iD tobacco sticks) and also offers herbal iSENZIA sticks for a tobacco-free option. Like other smoke-free alternatives, Pulze heats instead of burns, so there’s no smoke or ash. Its battery life is long, supporting around 20–25 stick sessions per charge depending on the model.

NEO sticks are the tobacco sticks made for glo heated tobacco devices. They contain compressed tobacco and are designed to be heated (not burned) inside the glo device. When used in glo, NEO sticks release a tobacco-flavored vapor instead of smoke. They come in various flavor options (from classic tobacco to menthol and other flavors) to suit different tastes, all while providing a smoke-free alternative.

VEO sticks are special heated sticks for glo devices that are made without tobacco. Instead of a tobacco leaf, VEO sticks use an herbal base (like tea leaves) infused with nicotine. When heated in a glo device, they produce a nicotine vapor similar to regular tobacco sticks but with no actual tobacco. This makes VEO sticks a unique smoke-free alternative for those who want a tobacco-free option.

Fiit sticks are tobacco sticks designed for use in lil SOLID heated tobacco devices. They contain real tobacco and are heated (not burned) by the lil SOLID device to release a flavorful nicotine vapor. Fiit sticks come in various flavors (including classic tobacco and menthol blends) to enhance the usage experience. Only lil devices (like lil SOLID EZ) use Fiit sticks, making them the compatible choice for that brand.

Kent Neostiks are simply a branded type of tobacco stick for glo devices. In some regions, BAT (the maker of glo) sells its heated tobacco sticks under the Kent brand name. They are essentially the same as glo’s NEO sticks in terms of size and how they work. So yes, Kent Neostiks and NEO sticks are compatible and alike – they both fit glo heated tobacco devices and deliver a similar smoke-free experience.

iSENZIA sticks are special refills for the Pulze device that contain no tobacco. Instead, they are made from a tea-based herbal blend with added nicotine. This means iSENZIA sticks provide nicotine vapor when heated in Pulze, but without using any actual tobacco leaves. Yes, they are completely tobacco-free, offering Pulze users a unique smoke-free alternative with herbal flavors instead of traditional tobacco.

No, heated tobacco sticks are generally not interchangeable between different devices. Each heated tobacco device is designed to work with its specific stick brand and size (for example, glo uses NEO/VEO sticks, lil SOLID uses Fiit sticks, and Pulze uses iD or iSENZIA sticks). Stick compatibility is limited, so using the intended sticks ensures a proper fit, heating, and overall performance for each device.

Among these devices, lil SOLID EZ and the latest Pulze models tend to have the longest battery life. lil SOLID EZ can support roughly up to 25 heated tobacco stick uses on a full charge. The Pulze 2.0 is similar, offering around 25 sessions per charge. By comparison, glo devices typically provide about 20 sessions per full charge. This means lil SOLID EZ and Pulze can last a bit longer between charges than glo.

No. Because they heat tobacco instead of burning it, devices like glo, lil SOLID EZ, and Pulze do not produce smoke or ash. When you use these heated tobacco devices, the tobacco (or herbal stick) releases a vapor (aerosol) rather than cigarette smoke. This means there’s no combustion, so you avoid ash and the lingering odor is much lighter than with a regular cigarette.

It depends on personal preference. glo uses induction heating and its own NEO sticks (including VEO herbal options), giving about 20 uses per charge. lil SOLID EZ uses a pin heating system with Fiit sticks, allowing 3 back-to-back sessions and roughly 25 uses per charge. Both heated tobacco devices offer various flavors and a smoke-free experience. Choosing the better one comes down to which features you prefer.

Both glo and Pulze are effective heated tobacco devices, but they have some differences. glo (by BAT) uses induction heating and NEO sticks (plus VEO herbal sticks), providing about 20 sessions per charge. Pulze (by Imperial) uses a heated rod with iD tobacco sticks (and iSENZIA herbal options), offering around 25 sessions per charge. Each provides a smoke-free alternative with multiple flavor choices, so which is better depends on user preference.

glo’s NEO sticks offer a wide range of flavor options for users. They are available in classic tobacco flavors, cooling menthol variants, and even fruit-infused or aromatic blends. For example, you can find rich tobacco blends, minty fresh sticks, and berry or tropical-inspired flavors under the NEO line. These options allow glo users to choose a flavor that best suits their taste while using a smoke-free heated tobacco device.

Fiit sticks for lil SOLID come in several flavor options as well. Users can choose from classic tobacco blends, refreshing menthol flavors, and other flavored variants (such as citrus or berry notes, depending on the market). This variety of Fiit stick flavors lets lil SOLID users enjoy different tastes while using their smoke-free heated tobacco device, enhancing the overall experience.